There are numerous ways to get in contact with staff members. Staff members will show as “Staff” in the who list and will be titled StoryHost, StoryBuilder, StoryCoder, or StoryGuide depending on their role.
The following out-of-character commands file help tickets for staff.
This command is used for general inquires, concerns, or requests.
Syntax: @assist ‘your inquiry/concern/request here
This command is used to report bugs found in the game. Please be as detailed as possible when using this command.
Syntax: @bug ‘description of the bug you found here
This command is used to suggest ideas for the game. Submitting an idea does not guarantee that it will be implemented in the game.
Syntax: @idea ‘your idea here
This command is used to suggest new verbs and adverbs to be added to the parser. Submitting a parser suggestion does not guarantee that it will be implemented in the game.
@social verb ‘verb (must be one word)
@social adverb ‘adverb (must be one word)
@social change ‘your suggested change here (use for suggestions for changes to existing parser options)
@social other ‘your text here (use for things that do not apply to the above options)
This command is used for storypoint purchase requests.
Syntax: @storypoints ‘your storypoint request here
This command is used to report typos.
Syntax: @typo ‘details about the typo here
Interacting Directly with Staff
This command sends a message directly to a staff member. If a staff member does not show on the who list, do not use this command unless you are responding to a page from that staff member. This command is not intended for general conversation.
Syntax: @page name ‘your text here
Example: @page kjell ‘The key for my room isn’t working.
Current Staff Members
Topsy – email@example.com
Kjell – firstname.lastname@example.org